HP LaserJet Pro 400 color MFP M475 - Cannot connect more computers to the wireless product

background image

Cannot connect more computers to the wireless product

1.

Make sure that the other computers are within the wireless range and that no obstacles block
the signal. For most networks, the wireless range is within 30 m (100 ft) of the wireless access
point.

2.

Make sure the product is turned on and in the ready state.

3.

Turn off any third-party firewalls on your computer.

4.

Make sure that the wireless network is working correctly.

a.

On the product control panel, open the

Network Setup

menu, and then open the

Wireless

Menu

item.

b.

Select the

Run Network Test

item to test the wireless network. The product prints a report

with the results.

5.

Make sure that the correct port or product is selected.

a.

From the list of printers on your computer, right-click the name of this product, click
Properties, and then open the Ports tab.

b.

Click the Configure Port button to verify that the IP address matches the IP address listed
on the Run Network Test report.

6.

Make sure that your computer is working correctly. If necessary, restart your computer.