HP LaserJet Pro 400 color MFP M475 - The USB Flash Drive menu does not open when you insert the USB accessory

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The USB Flash Drive menu does not open when you insert the USB accessory

The file does not print from the USB storage accessory

The file that you want to print is not listed in the USB Flash Drive menu

The USB Flash Drive menu does not open when you insert the USB
accessory

1.

You might be using a USB storage accessory or a file system that this product does not support.
Save the files on a standard USB storage accessory that uses File Allocation Table (FAT) file
systems. The product supports FAT12, FAT16, and FAT32 USB storage accessories.

2.

If another menu is already open, close that menu and then reinsert the USB storage accessory.

3.

The USB storage accessory might have multiple partitions. (Some USB storage accessory
manufacturers install software on the accessory that creates partitions, similar to a CD.)
Reformat the USB storage accessory to remove the partitions, or use a different USB storage
accessory.

4.

The USB storage accessory might require more power than the product can provide.

a.

Remove the USB storage accessory.

b.

Turn the product off and then on.

c.

Use a USB storage accessory that has its own power supply or that requires less power.

5.

The USB storage accessory might not be functioning correctly.

a.

Remove the USB storage accessory.

b.

Turn the product off and then on.

c.

Try printing from another USB storage accessory.