The product does not pick up paper
If the product does not pick up paper from the tray, try these solutions.
Open the product and remove any jammed sheets of paper.
Load the tray with the correct size of paper for your job.
Make sure the paper guides in the tray are adjusted correctly for the size of paper. Align the
guides with the paper-size markings in the bottom of the tray.
Check the product control panel to see if the product is waiting for you to acknowledge a prompt
to feed the paper manually. Load paper, and continue.