HP LaserJet Pro 400 color MFP M475
HP LaserJet Pro 400 color MFP M475 -
Taiwan statement
Product basics
Control panel menus
Software for Windows
Use the product with Mac
Connect the product with Windows
Paper and print media
Print cartridges
Print tasks
Color
Copy
Scan
Fax
Manage and maintain
Solve problems
Supplies and accessories
Service and support
Product specifications
Regulatory information
Index
HP LaserJet Pro 400 color MFP M475
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Regulatory information
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Additional statements for wireless products
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Taiwan statement
HP LaserJet Pro 400 color MFP M475 -
Taiwan statement
Taiwan statement
HP LaserJet Pro 400 color MFP M475 > Taiwan statement
Product basics
Product comparison
Environmental features
Accessibility features
Product views
Front view
Back view
Interface ports
Serial number and model number location
Control panel layout
Buttons on the Home screen
Control panel help system
Control panel menus
Setup Menu
HP Web Services menu
Reports menu
Quick Forms menu
Fax Setup menu
System Setup menu
Service menu
Network Setup menu
Function specific menus
Copy menu
Fax menu
Scan menu
USB Flash Drive
Software for Windows
Supported operating systems and printer drivers for Windows
Select the correct printer driver for Windows
HP Universal Print Driver (UPD)
UPD installation modes
Change print job settings for Windows
Priority for print settings
Change the settings for all print jobs until the software program is closed
Change the default settings for all print jobs
Change the product configuration settings
Remove the printer driver from Windows
Supported utilities for Windows
Other Windows components and utilities
Software for other operating systems
Use the product with Mac
Software for Mac
Supported operating systems and printer drivers for Mac
Install software for Mac operating systems
Install software for Mac computers connected directly to the product
Install software for Mac computers on a wired network
Configure the IP address
Install the software
Install software for Mac computers on a wireless network
Connect the product to a wireless network using WPS by using the control panel menus
Connect the product to a wireless network using a USB cable
Remove the printer driver from Mac operating systems
Priority for print settings for Mac
Change printer-driver settings for Mac
Change the settings for all print jobs until the software program is closed
Change the default settings for all print jobs
Change the product configuration settings
Software for Mac computers
HP Utility for Mac
Open the HP Utility
HP Utility features
Supported utilities for Mac
HP Embedded Web Server
HP ePrint
AirPrint
Basic print tasks with Mac
Cancel a print job with Mac
Change the paper size and type with Mac
Resize documents or print on a custom paper size with Mac
Create and use printing presets with Mac
Print a cover page with Mac
Use watermarks with Mac
Print multiple pages on one sheet of paper with Mac
Print on both sides of the page (duplex printing) with Mac
Set the color options with Mac
Use AirPrint
Fax with Mac
Scan with Mac
Solve problems with Mac
Connect the product with Windows
Printer sharing disclaimer
Use HP Smart Install to connect to a computer, a wired network, or a wireless network
HP Smart Install for Windows direct connections (USB)
HP Smart Install for Windows wired networks
HP Smart Install for Windows wireless networks, method 1: Use the product control panel
HP Smart Install for Windows wireless networks, method 2: Temporarily connect a USB cable
HP Smart Install for Windows wireless networks, method 3: Use WPS
Connect with USB
CD installation
Connect to a network with Windows
Supported network protocols
Install the product on a wired network with Windows
Obtain the IP address
Install the software
Install the product on a wireless network with Windows (wireless models only)
Connect the product to a wireless network using WPS
Connect the product to a wireless network using the Wireless Setup Wizard
Connect the product to a wireless network using a USB cable
Install the software for a wireless product currently on the network
Configure IP network settings with Windows
View or change network settings
Set or change the product password
Manually configure IPv4 TCP/IP parameters from the control panel
Link speed and duplex settings
Paper and print media
Understand paper use
Change the printer driver to match the paper type and size in Windows
Supported paper sizes
Supported paper types and tray capacity
Load paper trays
Load Tray 1
Load Tray 2 or optional Tray 3
Load the document feeder
Configure trays
Print cartridges
Print cartridge information
Supplies views
Print cartridge views
Manage print cartridges
Change settings for print cartridges
Print when a print cartridge is at estimated end of life
Enable or disable the At Very Low settings from the control panel
Print with EconoMode
Store and recycle supplies
Recycle supplies
Print-cartridge storage
HP policy on non-HP print cartridges
HP anticounterfeit Web site
Replacement instructions
Replace the print cartridges
Solve problems with supplies
Check the print cartridges
Print the Supplies Status page
Interpret the Print Quality Page
Inspect the print cartridge for damage
Repeating defects
Interpret control panel messages for supplies
10.100X Supply Memory Error
Black Cartridge Low
Black in wrong position
Black Very Low
Cyan Cartridge Low
Cyan in wrong position
Cyan Very Low
Genuine HP supply installed
Incompatible <color>
Install [color] cartridge
Magenta Cartridge Low
Magenta in wrong position
Magenta Very Low
Remove shipping lock from <color> cartridge
Remove shipping locks from cartridges
Replace [color]
Unsupported <color> Press [OK] to continue
Used <color> in use
Used [color] installed, to accept press OK
Used supplies in use
Yellow Cartridge Low
Yellow in wrong position
Yellow Very Low
Print tasks
Cancel a print job
Basic print tasks with Windows
Open the printer driver with Windows
Get help for any printing option with Windows
Change the number of print copies with Windows
Save custom print settings for reuse with Windows
Use a printing shortcut with Windows
Create printing shortcuts
Improve print quality with Windows
Select the page size with Windows
Select a custom page size with Windows
Select the paper type with Windows
Select the paper tray with Windows
Print on both sides (duplex) with Windows
Print on both sides manually with Windows
Automatically print on both sides with Windows
Print multiple pages per sheet with Windows
Select page orientation with Windows
Set color options with Windows
Use HP ePrint
Additional print tasks with Windows
Print colored text as black (grayscale) with Windows
Print on preprinted letterhead or forms with Windows
Print on special paper, labels, or transparencies with Windows
Print the first or last page on different paper with Windows
Scale a document to fit page size with Windows
Add a watermark to a document with Windows
Create a booklet with Windows
Walk-up USB printing
Color
Adjust color
Change the color theme for a print job
Change the color options
Manual color options
Use the HP EasyColor option
Match colors to your computer screen
Copy
Use copy functions
Copy
Multiple copies
Copy a multiple-page original
Copy identification cards
Cancel a copy job
Reduce or enlarge a copy
Collate a copy job
Make color or black and white copies
Copy settings
Change copy quality
Check the scanner glass for dirt and smudges
Adjust the lightness or darkness for copies
Define custom copy settings
Print or copy edge-to-edge
Set the paper size and type for copying on special paper
Restore copy default settings
Copy photos
Copy mixed size originals
Copy on both sides
Copy on both sides automatically (duplex models only)
Copy on both sides manually
Scan
Use scan functions
Scan methods
Scan to a USB flash drive
Scan by using HP Scan software (Windows)
Scan by using other software
Scan from a TWAIN-compliant program
Scan from a WIA-compliant program
Scan by using optical character recognition (OCR) software
Cancel a scan
Scan settings
Scanner resolution and color
Resolution and color guidelines
Color
Scan quality
Scan a photo
Fax
Set up fax
Install and connect the hardware
Connect fax to a telephone line
Connect additional devices
Set up fax with a telephone answering machine
Set up fax with an extension phone
Setup for stand-alone fax
Configure fax settings
Use the control panel to set the fax time, date, and header
Use of common localized letters in fax headers
Use the HP Fax Setup Wizard
Use the phone book
Use the control panel to create and edit the fax phone book
Import or export Microsoft Outlook contacts into the fax phone book
Use phone-book data from other programs
Delete phone book entries
Use speed dials
Create and edit speed-dial entries
Delete speed-dial entries
Manage group-dial entries
Create and edit group-dial entries
Delete group-dial entries
Set fax settings
Send fax settings
Set special dialing symbols and options
Set a dialing prefix
Set the dial-tone detection
Set tone-dialing or pulse-dialing
Set autoredial and the time between redials
Set light/dark and resolution
Set the default light/dark (contrast) setting
Set resolution settings
Cover-page templates
Set billing codes
Receive fax settings
Set fax forwarding
Set the answer mode
Block or unblock fax numbers
Set the number of rings-to-answer
Set distinctive ring
Use autoreduction for incoming faxes
Set fax reprint settings
Set the fax sounds volume
Set the alarm volume, phone-line volume, and ring volume
Set stamp-received faxes
Set the private receive feature
Set fax polling
Use fax
Fax software
Supported fax programs
Cancel a fax
Cancel the current fax
Cancel a pending fax job
Use fax on a DSL, PBX, or ISDN system
DSL
PBX
ISDN
Use fax on a VoIP service
Fax memory
Fax memory contents are retained when there is a loss of power
Delete faxes from memory
Send a fax
Fax from the flatbed scanner
Fax from the document feeder
Use speed dials and group-dial entries
Send a fax from the software
Send a fax by dialing from a telephone connected to the fax line
Send a fax with confirmation
Schedule a fax to be sent later
Use access codes, credit cards, or calling cards
Send faxes internationally
Receive a fax
Print a fax
Print a stored fax when the private receive feature is on
Reprint a fax
Receive faxes when fax tones are audible on the phone line
Solve fax problems
Fax troubleshooting checklist
Fax error messages
Communication error.
Document feeder door is open. Canceled fax.
Fax is busy. Canceled send.
Fax is busy. Redial pending.
Fax receive error.
Fax Send error.
Fax storage is full. Canceling the fax receive.
Fax storage is full. Canceling the fax receive.
Fax storage is full. Canceling the fax send.
No dial tone.
No fax answer. Canceled send.
No fax answer. Redial pending.
No fax detected.
Troubleshoot fax codes and trace reports
View and interpret fax error codes
Fax trace report
Fax logs and reports
Print all fax reports
Print individual fax reports
Set the fax error report
Change error correction and fax speed
Set the fax-error-correction mode
Change the fax speed
Solve problems sending faxes
An error message displays on the control panel
The Communication error. message appears
No dial tone.
The Fax is busy. message appears
The No fax answer. message appears
Document feeder paper jam
The Fax storage is full. message appears
Scanner error
The control panel displays a Ready message with no attempt to send the fax
The control panel displays the message "Storing page 1" and does not progress beyond that message
Faxes can be received, but not sent
Unable to use fax functions from the control panel
Unable to use speed dials
Unable to use group dials
Receive a recorded error message from the phone company when trying to send a fax
Unable to send a fax when a phone is connected to the product
Solve problems receiving faxes
The fax does not respond
The fax has a dedicated phone line
An answering machine is connected to the product
A telephone handset is connected to the product
The Answer Mode setting is set to the Manual setting
Voice mail is available on the fax line
The product is connected to a DSL phone service
The product uses a fax over IP or VoIP phone service
An error message displays on the control panel
The No fax detected. message appears
The Communication error. message appears
The Fax storage is full. message appears
The Fax is busy. message appears
A fax is received but does not print
The Private Receive feature is on
Sender receives a busy signal
A handset is connected to the product
A phone line splitter is being used
No dial tone
Cannot send or receive a fax on a PBX line
Solve general fax problems
Faxes are sending slowly
Fax quality is poor
Fax cuts off or prints on two pages
Regulatory information and warranties
Manage and maintain
Print information pages
Use the HP Embedded Web Server
Open the HP Embedded Web Server
HP Embedded Web Server features
Use HP Web Jetadmin software
Product security features
Assign a system password
Economy settings
Print with EconoMode
Powersave modes
Set sleep delay
Set the Auto Power Down delay
Archive print
Install memory DIMMs
Install memory DIMMs
Enable memory
Check DIMM installation
Memory allocation
Clean the product
Clean the paper path
Clean the paper path from the product control panel
Clean the scanner glass strip and platen
Clean the document feeder pickup rollers and separation pad
Clean the touch screen
Product updates
Solve problems
Self help
Problem-solving checklist
Step 1: Check that the product power is on
Step 2: Check the control panel for error messages
Step 3: Test print functionality
Step 4: Test copy functionality
Step 5: Test the fax sending functionality
Step 6: Test the fax receiving functionality
Step 7: Try sending a print job from a computer
Step 8: Test the walk-up USB printing functionality
Factors that affect product performance
Restore the factory-set defaults
Paper feeds incorrectly or becomes jammed
The product does not pick up paper
The product picks up multiple sheets of paper
Prevent paper jams
Clear jams
Jam locations
Clear jams from the document feeder
Clear jams in Tray 1
Clear jams in Tray 2
Clear jams in the fuser area
Clear jams in the output bin
Clear jams in the duplexer (duplexing models only)
Improve print quality
Use the correct paper type setting in the printer driver
Change the paper type setting for Windows
Change the paper type setting for Mac
Adjust color settings in the printer driver
Change the color theme for a print job
Change the color options
Use paper that meets HP specifications
Print a cleaning page
Calibrate the product to align the colors
Check the print cartridges
Print the Supplies Status page
Interpret the Print Quality Page
Inspect the print cartridge for damage
Repeating defects
Use the printer driver that best meets your printing needs
Improve print quality for copies
The product does not print or it prints slowly
The product does not print
The product prints slowly
Solve walk-up USB printing problems
The USB Flash Drive menu does not open when you insert the USB accessory
The file does not print from the USB storage accessory
The file that you want to print is not listed in the USB Flash Drive menu
Solve product connectivity problems
Solve direct-connect problems
Solve network problems
Poor physical connection
The computer is using the incorrect IP address for the product
The computer is unable to communicate with the product
The product is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The product is disabled, or other network settings are incorrect
Solve wireless network problems
Wireless connectivity checklist
The control panel displays the message: The wireless feature on this product has been turned off
The product does not print after the wireless configuration completes
The product does not print, and the computer has a third-party firewall installed
The wireless connection does not work after moving the wireless router or product
Cannot connect more computers to the wireless product
The wireless product loses communication when connected to a VPN
The network does not appear in the wireless networks list
The wireless network is not functioning
Solve product software problems with Windows
Solve product software problems with Mac
The printer driver is not listed in the Print & Fax list
The product name does not appear in the product list in the Print & Fax list
The printer driver does not automatically set up the selected product in the Print & Fax list
A print job was not sent to the product that you wanted
When connected with a USB cable, the product does not appear in the Print & Fax list after the drive
You are using a generic printer driver when using a USB connection
Supplies and accessories
Order parts, accessories, and supplies
Part numbers
Service and support
Hewlett-Packard limited warranty statement
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement
Data stored on the print cartridge
End User License Agreement
OpenSSL
Customer support
Product specifications
Physical specifications
Power consumption, electrical specifications, and acoustic emissions
Environmental specifications
Regulatory information
FCC regulations
Environmental product stewardship program
Protecting the environment
Ozone production
Power consumption
Toner consumption
Paper use
Plastics
HP LaserJet print supplies
Return and recycling instructions
United States and Puerto Rico
Multiple returns (more than one cartridge)
Single returns
Shipping
Residents of Alaska and Hawaii
Non-U.S. returns
Paper
Material restrictions
Disposal of waste equipment by users in private households in the European Union
Chemical substances
Material Safety Data Sheet (MSDS)
For more information
Declaration of conformity
Declaration of conformity (wireless models)
Safety statements
Laser safety
Canadian DOC regulations
VCCI statement (Japan)
Power cord instructions
Power cord statement (Japan)
EMC statement (Korea)
Laser statement for Finland
GS statement (Germany)
Substances Table (China)
Restriction on Hazardous Substances statement (Turkey)
Restriction on Hazardous Substances statement (Ukraine)
Additional statements for telecom (fax) products
EU Statement for Telecom Operation
New Zealand Telecom Statements
Additional FCC statement for telecom products (US)
Telephone Consumer Protection Act (US)
Industry Canada CS-03 requirements
Vietnam Telecom wired/wireless marking for ICTQC Type approved products
Additional statements for wireless products
FCC compliance statement—United States
Australia statement
Brazil ANATEL statement
Canadian statements
European Union regulatory notice
Notice for use in France
Notice for use in Russia
Korean statement
Taiwan statement
Vietnam Telecom wired/wireless marking for ICTQC Type approved products
Index
HP LaserJet Pro 400 color MFP M475
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