HP LaserJet Pro 400 color MFP M475 - HP anticounterfeit Web site

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HP anticounterfeit Web site

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when you install an HP print cartridge and the control-panel

message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take
steps to resolve the problem.

Your print cartridge might not be a genuine HP print cartridge if you notice the following:

The supplies status page indicates that a non-HP supply is installed.

You are experiencing a high number of problems with the print cartridge.

The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).


Manage print cartridges