HP LaserJet Pro 400 color MFP M475 - Faxes can be received, but not sent

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Faxes can be received, but not sent

Send fax and nothing happens.

1.

Check for a dial tone on the phone line by using the

Start Fax

button.

2.

Turn the product off then on.

3.

Use the control panel or the HP Fax Setup Wizard to configure the fax time, date, and fax
header information.

a.

From the Home screen, touch the Setup

button.

b.

Open the

Fax Setup

menu.

c.

Open the

Basic Setup

menu.

d.

Open the

Fax Header

menu.

e.

Enter the correct settings.

4.

Verify that any extension phones on the line are hung up.

5.

If using a DSL service, make sure that the phone line connection to the product includes a high-
pass filter.