HP LaserJet Pro 400 color MFP M475 - The Fax is busy. message appears

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The Fax is busy. message appears

Try sending the fax again.

Call the recipient to ensure that the fax machine is on and ready.

Check that you are dialing the correct fax number.

Check for a dial tone on the phone line by using the

Start Fax


Make sure that the phone is working by disconnecting the product, plugging in a telephone to the
phone line, and making a voice call.

Plug the product phone cord into a jack for another phone line, and try sending the fax again.

Try a different phone cord.

Send the fax at a later time.

If the error persists, contact HP. See





or the support flyer that came in the product box.