HP LaserJet Pro 400 color MFP M475 - The Communication error. message appears

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The Communication error. message appears

Allow the product to retry sending the fax. Re-sending temporarily reduces the fax speed.

Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug
the product phone cord into a jack for another phone line.

If the product is connected to a digital phone line, verify that you are using the correct filter and
settings provided by the digital service provider.

Try a different phone cord.

212

Chapter 12 Fax

ENWW

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From the control panel, change the

Fax Speed

option to the

Medium (V.17)

setting or

Slow (V.

29)

setting.

a.

From the Home screen, touch the Setup

button.

b.

Open the

Fax Setup

menu.

c.

Open the

Advanced Setup

menu.

d.

Open the

Fax Speed

menu.

e.

Select the correct setting.

Turn off the

Error Correction

option.

a.

From the Home screen, touch the Setup

button.

b.

Open the

Service

menu.

c.

Open the

Fax Service

menu.

d.

Open the

Error Correction

menu.

e.

Select the

Off

setting.

NOTE:

Turning off the

Error Correction

option can reduce image quality.

If the error persists, contact HP. See

www.hp.com/go/LJColorMFPM375

or

www.hp.com/go/

LJColorMFPM475

or the support flyer that came in the product box.