The Communication error. message appears
●
Allow the product to retry sending the fax. Re-sending temporarily reduces the fax speed.
●
Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug
the product phone cord into a jack for another phone line.
If the product is connected to a digital phone line, verify that you are using the correct filter and
settings provided by the digital service provider.
●
Try a different phone cord.
212
Chapter 12 Fax
ENWW
●
From the control panel, change the
Fax Speed
option to the
Medium (V.17)
setting or
Slow (V.
29)
setting.
a.
From the Home screen, touch the Setup
button.
b.
Open the
Fax Setup
menu.
c.
Open the
Advanced Setup
menu.
d.
Open the
Fax Speed
menu.
e.
Select the correct setting.
●
Turn off the
Error Correction
option.
a.
From the Home screen, touch the Setup
button.
b.
Open the
Service
menu.
c.
Open the
Fax Service
menu.
d.
Open the
Error Correction
menu.
e.
Select the
Off
setting.
NOTE:
Turning off the
Error Correction
option can reduce image quality.
●
If the error persists, contact HP. See
www.hp.com/go/LJColorMFPM375
or
www.hp.com/go/
LJColorMFPM475
or the support flyer that came in the product box.