The No fax detected. message appears
This error does not always refer to a missed fax. If a voice call is made to a fax number by
mistake and the caller hangs up, the No fax detected. message appears on the control panel.
Ask the sender to resend the fax.
Make sure that the telephone cord from the product is plugged into the wall telephone jack.
Try a different phone cord.
Plug the product phone cord into a jack for another phone line.
Make sure the telephone line and phone wall jack are active by plugging in a telephone and
checking for a dial tone.
Make sure that the telephone cord is plugged into the “line” port on the product.
Check the phone line by running a fax test from the control panel.
If the error persists, contact HP. See
or the support flyer that came in the product box.