HP LaserJet Pro 400 color MFP M475 - No fax answer. Redial pending.

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No fax answer. Redial pending.


The receiving fax line did not answer. The product attempts to redial after a few minutes.

Recommended action

Allow the product to retry sending the fax.

Call the recipient to ensure that the fax machine is on and ready.

Check that you are dialing the correct fax number.

If the product continues to redial, unplug the product telephone cord from the wall, plug in a
telephone, and try making a voice call.

Make sure that the phone cord from the wall telephone jack is plugged into the line


Plug the product phone cord into a jack for another phone line.

Try a different phone cord.

If the error persists, contact HP. See





or the support flyer that came in the product box.