HP LaserJet Pro 400 color MFP M475 - Fax is busy. Canceled send.

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Fax is busy. Canceled send.

Description

The fax line to which you were sending a fax was busy. The product has canceled sending the fax.

Recommended action

Call the recipient to ensure that the fax machine is on and ready.

Check that you are dialing the correct fax number.

202

Chapter 12 Fax

ENWW

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Check that the

Redial if Busy

option is enabled.

Open the

Service

menu, and touch the

Fax Service

button. Touch the

Run Fax Test

button. This test

verifies that the phone cord is connected to the correct port and that the phone line has a signal. The
product prints a report with the results.

If the error persists, contact HP. See

www.hp.com/go/LJColorMFPM375

or

www.hp.com/go/

LJColorMFPM475

or the support flyer that came in the product box.