A fax communication error occurred between the product and the sender or receiver.
Allow the product to retry sending the fax. Unplug the product telephone cord from the wall, plug in a
telephone, and try making a call. Plug the product phone cord into a jack for another phone line.
Try a different phone cord.
option to the
setting or disable the
Turn off the
feature to prevent automatic error correction.
Turning off the
feature can reduce image quality.
Fax Activity Log
report from the control panel to determine if the error occurs with a specific
If the error persists, contact HP. See
or the support flyer that came in the product box.