Communication error.
Description
A fax communication error occurred between the product and the sender or receiver.
Recommended action
Allow the product to retry sending the fax. Unplug the product telephone cord from the wall, plug in a
telephone, and try making a call. Plug the product phone cord into a jack for another phone line.
Try a different phone cord.
Set the
Fax Speed
option to the
Slow (V.29)
setting or disable the
Fast (V.34)
setting.
Turn off the
Error Correction
feature to prevent automatic error correction.
NOTE:
Turning off the
Error Correction
feature can reduce image quality.
Print the
Fax Activity Log
report from the control panel to determine if the error occurs with a specific
fax number.
If the error persists, contact HP. See
www.hp.com/go/LJColorMFPM375
or
www.hp.com/go/
LJColorMFPM475
or the support flyer that came in the product box.