HP LaserJet Pro 400 color MFP M475 - Set the number of rings-to-answer

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Set the number of rings-to-answer

When the answer mode is set to


, the product rings-to-answer setting determines the

number of times the telephone rings before the product answers an incoming call.

If the product is connected to a line that receives both fax and voice calls (a shared line) and that also
uses an answering machine, you might need to adjust the rings-to-answer setting. The number of
rings-to-answer for the product must be greater than the rings-to-answer on the answering machine.
This allows the answering machine to answer the incoming call and record a message if it is a voice
call. When the answering machine answers the call, the product listens to the call and automatically
answers it if it detects fax tones.

The default setting for rings-to-answer is five for the U.S. and Canada, and two for other countries/

Use the following table to determine the number of rings-to-answer to use.


Set fax settings


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Type of telephone line

Recommended rings-to-answer setting

Dedicated fax line (receiving only fax calls)

Set to a number of rings within the range shown on the
control-panel display. (The minimum and maximum number
of rings allowed varies by country/region.)

One line with two separate numbers and a ring-pattern

One or two rings. (If you have an answering machine or
computer voicemail for the other telephone number, make
sure that the product is set to a greater number of rings than
the answering system. Also, use the distinctive-ring feature
to differentiate between voice and fax calls.)

Shared line (receiving both fax and voice calls) with only an
attached telephone

Five rings or more.

Shared line (receiving both fax and voice calls) with an
attached answering machine or computer voicemail

Two rings more than the answering machine or computer

To set or change the number of rings-to-answer, use the following steps:


From the Home screen, touch the Setup



Touch the

Fax Setup



Touch the

Basic Setup



Touch the

Rings to Answer



Use the keypad to enter the number of rings, and then touch the